Question 1

Where can I buy Tickets?

Accepted Answer

Where can I buy Tickets?

Question 2

Where can I find my e-ticket?

Accepted Answer

Your e-tickets will be sent to the email address you provided during the purchase. This process may take a few hours. Please check your spam folder if you cannot find your e-tickets in your inbox. If you do not receive your e-tickets by email, you can contact the ticket platform or us for assistance.

Question 3

Where do I sit or stand?

Accepted Answer

Where do I sit or stand?

Question 4

Until when can I buy tickets?

Accepted Answer

Until when can I buy tickets?

Question 5

Can I cancel my tickets?

Accepted Answer

It is not possible to cancel already purchased tickets.

Question 6

The concert is postponed, what now?

Accepted Answer

The concert is postponed, what now?

Question 7

The concert is cancelled, what now?

Accepted Answer

The concert is cancelled, what now?

Question 8

Can I add tickets to a previous booking?

Accepted Answer

It is not possible to modify or cancel an existing order. If you know which seats were previously reserved, you can place a new order to reserve seats located next to or near the previously ordered seats. However, this can only be done by placing a new order.

Question 9

When can I come to the concert?

Accepted Answer

When can I come to the concert?

Question 10

Can I attend the concert if I have a wheelchair / am handicapped?

Accepted Answer

Can I attend the concert if I have a wheelchair / am handicapped?

Question 11

Can I bring a camera to the concert?

Accepted Answer

It is allowed to bring a small camera or mobile phone to a concert, provided that it does not have the ability to change lenses. Professional cameras are therefore prohibited. Additionally, it is only allowed to use the visual and/or sound recordings for personal use within your private circle. Video cameras are prohibited at all times due to the rights of the artist.

Question 12

What happens if I arrive late to a concert?

Accepted Answer

It can be quite disruptive to let latecomers into the venue after the start of the concert. Therefore, we determine for each concert whether there is a suitable moment to admit latecomers. In most cases, people who arrive late will have to wait until an applause moment.

Question 13

What can I do to become a volunteer?

Accepted Answer

What can I do to become a volunteer?

Question 14

What can I not bring to a concert?

Accepted Answer

What can I not bring to a concert?

Question 15

Can I meet the artist after the concert?

Accepted Answer

Can I meet the artist after the concert?

Question 16

Where can I find the merchandise of the artist?

Accepted Answer

Why not enhance your music experience with your favorite artist by owning unique merchandise? At various concerts, you will find a merchandise stand with a variety of items. Behind the scenes, we are also working hard to develop an online store.

Question 17

Is there a minimum age requirement for attendance?

Accepted Answer

The minimum age requirement for attendance at our concerts is 7 years old.

FREQUENTLY ASKED QUESTIONS.

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